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Tailored Services for Your Control Room: Personalizing Your Command Center Experience.













Other Services We Offer

Cleaning
Operations Centre Solutions

Marketing
Call Centre Marketing Solutions

Afterhours Services
Most Popular starting service.

Website Development
Love what you see? We built this website ourselves.

Virtual Assistant
Be the CEO, not the secretary.

Back-End Office Support
Your admin handled—focus on growth, not paperwork.
Why MAS ASSISTS? Why outsource your operations center?
Features & Benefits | Local Operators 🇦🇺 (Standard Pricing) | MAS ASSISTS 🇵🇰 (Our Offer) |
---|---|---|
Hourly Rate (Per Operator) | AUD 35/hour | AUD 7/hour |
Average Monthly Cost for Afterhours Control Room Only | AUD 12,810/month* | AUD 2,562/month* |
Average Monthly Cost for 24/7 Control Room Coverage | AUD 30,000/month* | AUD 5,170/month* |
Average Yearly Office Maintenance Costs | AUD 30,000/year | Zero Costs |
Employees' Superannuation + Sick Leaves + Annual Leave Accrual | AUD 45,000/year | Zero Costs |
Security Industry Expertise | ❌ General English speaking expertise only | ✅ Specialised in Security Ops |
Alarm Dispatch Services | ✅ Included | ✅ Included |
Guard Rostering & Adhoc Shift Handling | ✅ Included | ✅ Included |
Timesheet, PO, and Pay Query Handling | ❌ Limited support when working alone | ✅ Included |
Welfare / Green Calls | ✅ Often Limited | ✅ Structured and Tracked |
Compliance Checks (Licenses & Cards) | ✅ Manual & Time-Consuming | ✅ Pre-verified, SOP-based |
Incident Reports & Log Management | ✅ May require additional staff | ✅ Included |
Client & Staff Records Maintenance | ❌ Not usually included | ✅ Fully Managed |
Interdepartmental Coordination | ✅ Included | ✅ We handle it all |
Scalability | ⚠️ Costly to scale | ✅ Easily scalable |
Platform & Communication Tools | Basic phone systems | VOIP, CRM, Custom Dashboards |
*Estimated based on one operator workload. |
What They’re Saying?
Donald Hardson

Leverage agile frameworks to provide a robust synopsis for high level overviews. Iterative approaches to corporate strategy data foster to collaborative thinking.

★★★★★ 5/5
4.9 Reviews
Donald Hardson

Leverage agile frameworks to provide a robust synopsis for high level overviews. Iterative approaches to corporate strategy data foster to collaborative thinking.

★★★★★ 5/5